Welcome to SentSeen! This Privacy Policy outlines how SentSeen ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, mobile applications, and any other products or services offered by SentSeen (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, phone number, and account credentials when you create an account.

b. Communication Data: We may collect information about your communications through our platform, including SMS messages and related metadata.

c. Usage Information: We collect information about how you use our Services, including your interactions with the platform and the features you access.

d. Device Information: We may collect information about the device you use to access our Services, such as device type, operating system, and unique device identifiers.

How We Use Your Information

a. Providing and Improving Services: We use your information to deliver and enhance our Services, including troubleshooting, data analysis, testing, and research.

b. Communication: We may use your contact information to send you important updates, service announcements, and marketing communications.

c. Customer Support: Your information helps us respond to your customer service requests more efficiently.

d. Security: We use your information to maintain the security and integrity of our platform, and to protect against unauthorized access.

Information Sharing

a. With Resellers: If you are a client of a reseller offering our Services, we may share relevant information with the reseller to facilitate the provision of our Services.

b. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, and protect our rights.

Third-Party Services

a. Integration Partners: If you choose to integrate our Services with third-party platforms, we may share information with those platforms to provide seamless integration.

b. Analytics and Marketing: We may use third-party analytics and marketing services to analyze user behavior and improve our Services.

Your Choices

a. Account Information: You can update or delete your account information through the account settings.

b. Communication Preferences: You can manage your communication preferences by adjusting your notification settings.

Security Measures

a. We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Children's Privacy

a. Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to Privacy Policy

a. We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

Contact Us

a. If you have any questions or concerns about this Privacy Policy, please contact us at [support@sentseen.com].

By using SentSeen's Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.